Posts Tagged ‘san fernando la union resorts’

basic hotel etiquette

Basic Hotel Etiquette for Guests

When we book a stay with a nice hotel or resort, there is a level of service that we expect. While most hotels have staff members that are willing to go above and beyond to cater to guests, there will always be guests that are overly demanding or finicky. To have a pleasant experience, guests should also consider their behavior.

Here are some tips to being a great hotel guest to have the best possible stay for you and everyone in the hotel:

  1. Prior to Arrival

Book your stay prior to your trip. By making reservations early, you can give the hotel you’re staying at enough time to prepare for your arrival, especially if you have additional requests. If you need adjoining rooms, are bringing a pet, or have room allergies, you can advise the hotel beforehand so they can make special arrangements. If they can’t accommodate your request, they may know of another hotel that can.

  1. Upon Arrival

Make your way to the hotel lobby or reception area with your booking confirmation or required documentation. Treat hotel staff with respect and be open to tipping those that you believe are adding value to your stay.

Some of those people include:

  • Parking Valet – When you park your vehicle
  • Concierge – On-arrival and at the end of your stay
  • Restaurant Servers – If you dine at any of the hotel restaurants or bars
  • Housekeeping Staff – For daily upkeep and cleaning of your room
  1. During Your Stay

  • Treat the hotel furniture and fixtures with care

The items around the hotel are not your property. While the hotel management works to maintains all furniture and fixtures to their utmost quality, a good guest must still keep in mind not to abuse them.

  • Keep the noise level down

A hotel houses numerous rooms and each guest may have their own preferences, however, consider being a good neighbor by keeping the noise down – whether that means your voice, TV volume, music, or any sound that could potentially disrupt the rest and relaxation of others.

  • Be an eco-friendly guest

You are provided toiletries and other amenities during your stay. While it is part of your total bill, consider being an environmental-conscious guest by foregoing the option for daily towel replacement, or even by turning off appliances that aren’t in use.

hotel reviews why it matters - aureo la union

Hotel Reviews: Why it Matters?

Choosing a hotel is one of the most important and probably stressful things to decide on when travelling.

Luckily, gone were the days when we have limited resources in choosing hotels relying only on flyers, brochures, or even just what travel agencies would recommend.

With the prominence of platforms such as TripAdvisor, social media sites particularly Facebook and Instagram, as well as Online Travel Agents (OTA) such as Agoda, and Expedia, travelers are just a click-away from comparing lodging accommodations.

Whether you’re looking for what suits your budget the most, what’s the closest to the landmarks and attractions that you want to visit, what offers the best services and updated facilities, make your planning easier by checking out online reviews.

In fact, a survey conducted by TrustYou, one of the largest guest feedback platforms revealed that:

  • After price, “Review Score” is the most important decision variable that travelers need to convince themselves to book a certain accommodation.

Regardless if it’s a guest who is eager to express his positive praises for the property or someone who noticed a few things to improve on, reviews can dictate a company’s reputation online.

So as a traveler, what should you look out for and consider when checking hotel reviews?

When, Where, and Why

Look into when the review was posted. Reviews made recently will provide a clearer outlook on what the property looks today, and what to expect on your visit.

It also helps to check where the reviewers are mostly from. With this, you can assume whether the property is frequented by local or foreign guests.

Most travelers would also indicate why they left a review. This will give you an insight on their experience and more importantly what they “felt” during their stay.

Traveller Photos

On TripAdvisor, reviewers and contributors can share their own photos of the property. This can give you a visual on how the property’s facilities, services and amenities looks like today.

Management Feedback

Another thing to look out for is the management’s response, whether it’s thanking a guest for praising the hotel or giving an insight over a negative rating, seeing how active the manager is in providing feedback gives an impression that they listen and is attentive to what their guests have to say.

Continue Reading

Creative Ways to Document Your Travel

We take so much time planning on a trip, yet we often stick to a basic social media post to share and document it. Whether you’re traveling locally or abroad, make your memories and experiences last longer with these simple tips:

Keep a Travel Diary

Have a journal handy. As vintage as it sounds, keeping a diary is still one of the best ways of preserving travel memories especially for those private moments that we want to keep for ourselves. Aside from jotting down the places you went, focus on the details of what you saw, observed and felt.

Take selfies, lots of pictures and videos

With the quality of mobile phones available these days there’s no excuse not to take photos!

When taking photographs, a lot of us are guilty of sticking to the usual landmarks that we’ve seen tons of photos of online. Make it more personal, walk around, feel the vibe and seek out photos of the local scenery. Shoot some selfies and take advantage of the beautiful backdrop to have something to post on your Instagram feed and story.

If you’re staying in a property by the beach, showcase the clear blue waters and the stunning sunset, the perfect backdrop for a photo keepsake. Taking a video of the place during your stay is also a great addition to your vacation memorabilia so don’t forget to have some.

Bring a sketchbook

If you’re an artist, it’s worthwhile to keep a sketchbook handy on your trip. The places and unique experiences when traveling will inspire you to create visual stories. These sketches are a great way to look back and document your journey and probably be a theme for your art exhibition?

Start a blog or travel review series

If you’re a travel junkie and would want to share your stories with the world, why not start your own blog? With free and easy to learn platforms like WordPress and Tumblr, share your photos, thoughts and tips that you’ve gained from your trips.

If you’re not too keen on jumping right into blogging, you can consider sharing your stories as a contributor to guest review sites such as TripAdvisor. This is also a great avenue to share your insights and experiences from your hotel accommodation, restaurants you’ve dined in and even some tourist spots.



For more travel tips and articles, check out the other blogs of one of the best beach resorts and hotels in San Fernando, La Union Aureo Hotels and Resorts!

Continue Reading

What Makes Hotels Different from Airbnb

In today’s digital age, hotels are seeing a lot of competition both online and offline. The rise of accommodation establishments has sprouted from urban cities to rural towns, from 5-star to 1-star-type of hotel accommodations and even based on accommodation type – from boutique hotels to bed and breakfasts.  The competition is even tighter online. With the rise of the big Online Travel Agents, Group Buying Sites and aggressive presence of Airbnb, hotels are stepping up to stay as visible as ever to the growing number of consumers and travelers all over the world. But what exactly differentiates a hotel experience from that of an Airbnb experience?

Many millennials would argue that Airbnb is winning the argument for the best value for money. But why do many people still prefer to stay in hotels?

Location, Location, Location

There are three simple reasons why Airbnb may never be able to compete with hotels. The first being a hotel’s location. The best hotels are almost always located in the best spots in town. You’ll usually find the best hotels fronting the best beaches, or right at the heart of the city’s central business district. Travelers booking with Airbnb can’t expect the best accommodations in terms of location as usually residential areas are located a bit farther from the interesting areas. Airbnb guests can almost expect a 5-10 minute walk to the nearest train station or perhaps 2-3 blocks walk from the nearest historical site.


The second reason why guests prefer to book in hotels instead of Airbnb is the availability of amenities. An Airbnb apartment with an available swimming pool, fitness center and spa is a rare find! Hotels pride themselves with the best amenities available to their guests starting from the buffet breakfast to the lunch service and even the in-room spa.


This brings us to the last reason why hotels remain to be the main lodging accommodations of most travelers – the service. Hotels make sure that guests have the easiest time checking in and accessing all of their amenities and services. The opposite can be said for Airbnb accommodations since everything is just mostly self-service. When checked in to an Airbnb, it’s practically just you and the room and the available manuals for each in-room amenity.

All in all, there are still several reasons why many still prefer staying in hotels over Airbnbs. The price for Airbnb accommodations may usually come out to be cheaper, but what travelers need to always remember is if they’re going on vacation – do they want a hassle-free relaxing trip? Or would they prefer a slightly cheaper do-everything-yourself outing?


For more travel tips and articles, check out the other blogs of one of the best beach resorts and hotels in San Fernando, La Union Aureo Hotels and Resorts!

Follow us on Facebook and Instagram.

Continue Reading

How Hospitality Affects Tourism

If there’s one industry that’s ever evolving, it’s definitely the hospitality industry. Hospitality no longer just pertains to hotels or other forms of lodging, but it has expanded to also include restaurants and many forms of transportation such as airlines, cruise ships and fancier trains. Regardless of the business, hospitality plays a big role in tourism.

Tourism mainly involves three factors – Accessibility, Accommodation, and Attraction. Due to the rise of budget airlines and more affordable vehicles, tourists are flocking to remote areas and locations never heard of before, all in search of a unique experience. And while hotel chains are available in a lot of tourist-friendly places, consumers have also shifted their behavior to a preference for boutique hotels that offer a more personalized service. With information readily available at their fingertips, consumers can easily view sights and other places of interest as they plan their next trip.

Travel has become a priority for most consumers now, more than ever. As airlines and infrastructure allow for locations to be more easily accessible, hotels have also popped up in all corners of the globe to readily support the increasing demand of travelers.

The fast expansion of the hospitality industry has allowed tourists to have the confidence to explore and discover the world better, without compromising their interests, preference, and budget. There’s an option for everyone – whether they’re adventure seekers, big families, couples, or even solo travelers.

As the hospitality industry continues to grow, so does tourism. With endless choices available to consumers, it will be an unstopped force.

Find your next best vacation at Aureo Hotels and Resorts, La Union. Bask in the paradise where you can have beautiful views of the West Philippine Sea and great amenities, all under one roof.  Contact us to book reservations for a unique travel experience.

Continue Reading