Travel Advisory

The safety and wellbeing of our guests and team member are important to us.

Aureo La Union team is closely monitoring and following the guidelines from different government agencies and local health departments.

We have updated our cancellation and rebooking policies to provide flexibility in these challenging times.

For existing and new reservations we will be allowing full changes or cancellation without any charge 24 hours prior arrival as long as an amendment made before September 30, 2020. Kindly note that any changes are subject to availability. This includes non-cancellable and advanced purchase bookings.

For third-party bookings such as online platforms and travel agents, please contact the provider directly.

For any request for a refund and cashback, please send your request to reservations@aureohotels.com. The processing will take 30 days from the date of the cancellation.

Kindly note that local government policy applies to all visiting La Union.

Our Team will be updating this advisory from time to time as deemed necessary. For any other assistance, you may contact us by clicking the button below.