TEL:  (072) 888 0933 or (02)8893 1111       MOBILE:  (63)917 822 5799

As we realize the need to adjust to the current situation, our team is tirelessly working to ensure that we uphold your overall well-being while inside the resort.
As our hotel operations slowly transition, we have implemented the following important guidelines based on the recommendation of the Department of Tourism:

Aureo La Union Covid-19 Guidelines

Handling of Guests

  • Guests and staff are required to accomplish a health declaration checklist upon arrival at the hotel.
  • Temperature check for guests and staff is mandatory before entering the hotel premises.
  • Sanitizing foot baths are placed in all entrance and exit points of the resort.
  • A no face mask, no entry rule is enforced within the hotel premises.
  • Sanitizers and alcohol are available for use in all key areas of the property.
  • Social distancing – at least 6ft apart – should be strictly observed.

Front Office

  • Emergency contact numbers are updated and readily available
  • PPEs are provided to all employees for personal protection
Aureo La Union Covid-19 Housekeeping Guidelines

Rooms and Housekeeping

  • Only single up to double occupancy is allowed
  • Couples or family members who share the same household may be allowed in double or twin occupancy rooms.
  • Sanitation kits are provided in rooms for personal use
  • Proper and thorough disinfection of rooms every after a guest checks out.
  • Housekeeping will be trained to perform thorough disinfection equipped with the appropriate PPE.
  • If the room was occupied by a suspected infected guest, all washable items will be removed and placed in a separate container and washed separately.

Food and Beverage

  • All F&B staff will be equipped and practice strict hygiene protocols when preparing food for guests.
  • All food and beverages will be served by restaurant staff.
  • Breakfast will be served in-room. Breakfast buffet will not be available.
  • As a safety measure, we are prohibiting guests from bringing in food and beverages inside the resort.
Aureo La Union Covid-19 Food & Beverage Guidelines

Common Areas

  • All rooms, including the lobby, café, and common restrooms, are regularly and thoroughly disinfected.
  • Informational posters are placed in key areas of the property for guidance and compliance.
  • Toilets and restrooms will be cleaned and sanitized every 2 hours.

NOTIFY CASE OF SYMPTOMS (MANDATORY)

To ensure the safety and wellbeing of all guests and staff, the front office MUST be informed of your symptoms without undue delay. Guests and staff must seek medical assistance when any of the following criteria are observed:

Most common symptoms:

  • Fever
  • Dry cough
  • Tiredness

Less common symptoms:

  • Aches and pains
  • Sore throat
  • Diarrhea
  • Conjunctivitis
  • Headache
  • Loss of taste or smell
  • A rash on the skin, or discoloration of fingers or toes

Serious symptoms:

  • Difficulty breathing or shortness of breath
  • Chest pain or pressure
  • Loss of speech or movement

CITY HEALTH OFFICE:  888 6915 / 682 2883


BETHANY HOSPITAL (ER):  242 0804 Loc 177 


CICOSAT HOSPITAL:  888 7385


LORMA MEDICAL CENTER:  700 0000 

ITRMC:  607 6418 
ITRMC (ER):  242 1143 
Smart:  0949 645 0820 


LUMED:  607 8338 / 607 3898
LUMED (ER):  607 8339 


LU RESCUE (PDRRMO):  607 8723 / 607 9244
   Smart:  0998 961 1519


CDRRMO:  619 2437
Admin:  687 8100 Loc 159
   Globe:  0917 676 7673
   Smart:  0928 522 0622


PHILIPPINE RED CROSS:  607 3143 / 700 5161


PNP:  607 8954 / 888 7603
   Smart  0998 598 5167
   Smart  0998 553 1220
   Globe
0915 558 8888

BFP:  607 7880
Globe:  0915 934 3331
Globe:  0917 183 8711


PCG (Station ):  607 2877
PCG (Operations):  0917 808 8412


PNP MARITIME:  687 1702


PPMC:  607 5649


PPMC (Airport):  607 5649
PPMC (Health Allied):  888 5955


FIL-CHI:  0905 272 4333

ITRMC COMMAND CENTER:  607 6418


COVID-19 HOTLINE:
   Smart  0910 563 5520
   Globe  0915 855 3945


CITY HEALTH OFFICE:
   Ma. Consolacion Virtudazo  0908 390 3945
   Hilda Gascon  0917 883 8387


MARKET:  0917 876 5029


OFFICE OF THE CIVIL DEFENSE:
   Len-Len G. Lumbre  0949 302 6761

TROPANG ALF:
   Globe  0966 130 7705
   Smart  0910 359 7067


PHILIPPINE COAST GUARD:
SN2 Ombrong  0917 808 8412


PHILIPPINE AIR FORCE:
April Caingles  0933 867 4374


PHILIPPINE NAVY:
ASN Pajo  0917 132 5427

The health of our guests is our number one priority and we assure you that we will do our best to make your stay with us safe and comfortable.
We would like to thank you for your trust and continued patronage.
Should you have any questions, inquiries, or concerns, please click on the button below.
MM/DD/YYY

La Union Office:

Barangay San Francisco, San Fernando City, La Union
Tel. No. (63) 072 888 0833

Makati Office:

17/F Lepanto Bldg., Paseo de Roxas, Makati City
Tel. No. (63) 02 8893 1111
Mobile No. (63) 917 822 5799
reservations@aureohotels.com

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